Question 1

How do I save a product page to check?

Accepted Answer

Create an account or sign in, open your workspace, and save the complete public URL for the product page. SnagSparrow runs an initial reachability check when you save it, then schedules daily checks unless you pause them.

Question 2

What does a reachability check show?

Accepted Answer

A check records whether the public URL responded, the HTTP status when one is available, the time of the check, and a failure reason when the page could not be reached. It does not validate product details or stock.

Question 3

How often is the saved page checked?

Accepted Answer

SnagSparrow checks the page when it is first saved and schedules a recheck each day. You can pause or resume the daily schedule from your workspace, and you can also run a check yourself.

Question 4

Where can I see checks and incidents?

Accepted Answer

Sign in and open your workspace to review the saved page’s check history and incident records. An incident records an observed reachability failure and can show a later check that found the page reachable again.

Question 5

What email alerts can I receive?

Accepted Answer

SnagSparrow sends alerts to the email address on your account. You can choose email for a new incident, when a check first records that the page is unreachable, and for recovery, when a later check confirms that it is reachable again. These preferences are separate from the checks and history in your workspace.

Question 6

Does SnagSparrow monitor inventory or stock levels?

Accepted Answer

No. Inventory and stock-level monitoring are unavailable.

Question 7

Does SnagSparrow monitor checkout?

Accepted Answer

No. Checkout and purchase-flow monitoring are unavailable.

Question 8

Can SnagSparrow automatically fix a listing?

Accepted Answer

No. Automatic listing fixes are unavailable.